Ad Crucem Gift Cards
$ 10.00
Shipping to the continental USA is always free at Ad Crucem. In most cases, shipping is first class USPS mail. Our banners are shipped via UPS. A number of our items are created and shipped directly from the artist to save on costs for the consumer. Once the item has shipped, we will email the tracking details to you.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at wanita@adcrucem.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at wanita@adcrucem.com and send your item to: 8416 S. Parfet Ct. Littleton US 80217-4115.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
BANNER RETURN POLICY - PLEASE NOTE
Banners returned for manufacturer defects and to be replaced or returned for any other reason, must be received by Ad Crucem within 30 days of shipping.
The banners are mailed directly from the printers, in order to reduce costs for our churches. This means that Ad Crucem is unable to check them ourselves before they are mailed to the recipients. So please be sure to check your banners carefully as soon as you receive them.
Banners returned in this period for other reasons (e.g. size or color preferences are different) are subject to a 35% restocking fee, 65% of the original purchase price will be refunded. Please double check your size and color requirements before ordering from us. We are happy to assist with custom requirements.